lb88 Privacy Policy — Your Information Is Safe With Us

Every piece of your information on the lb88 platform is kept completely secure through SSL encryption and strict security measures. Your privacy is our top priority.

SSL Encryption Secured

This Privacy Policy ("Policy") applies to all users of the lb88 platform. By using the lb88 website and services, you consent to the data collection and usage practices described in this Policy. We handle your personal information with the utmost care and do not sell or misuse it with third parties.

Last Updated: This Policy may be updated at any time. If changes are made, we will notify you on the website.

1 What Information We Collect

When opening an account and using services on the lb88 platform, we collect the following types of information:

1.1 Personally Identifiable Information

Full name, date of birth, and national ID details (for age verification)
Email address and mobile number
Financial information — bKash, Nagad, Rocket, or bank account number (for transaction processing)
Address or location details (where applicable)

1.2 Technical and Usage Information

Device type, operating system, and browser details
IP address and login time
How long you spent on each page of the site and which games you played
Cookie and session data

1.3 Information From Communications

Information provided when you contact us via live chat or email
Relevant details submitted for issue resolution or complaint filing

2 Why We Use Your Information

lb88 uses your information only for legitimate and necessary purposes. The main purposes are listed below:

Account Management: To complete registration, login, and account verification.
Financial Transactions: To process deposits and withdrawals — via bKash, Nagad, Rocket, or bank transfer.
Customer Support: To resolve your issues via 24/7 live chat and email.
Age and Identity Verification: To ensure only those aged 21 or above can use the platform.
Security and Fraud Prevention: To detect unauthorized access and fraudulent activity.
Service Improvement: To use analytical data to further improve the user experience.
Responsible Gaming: To identify unusual usage patterns and intervene in a timely manner.
Legal Compliance: To comply with applicable laws and regulations.

3 Data Storage and Security

We place the highest importance on the security of your information. lb88 keeps your data secure in the following ways:

SSL/TLS Encryption: All data transmissions are secured through high-grade SSL encryption, so no third party can read your information.

Data stored on servers is kept in encrypted form and can only be accessed by authorized personnel.
Passwords are never stored in plain form — only their hashed version is retained.
Regular security audits are conducted.
A system is in place to automatically detect suspicious activity.
Your financial information (bKash, Nagad, Rocket, bank data) is used solely for processing the relevant transaction.

Your information is not retained beyond what is necessary. Even after an account is closed, some information may be kept for a defined period for legal or regulatory reasons.

4 Sharing Information With Third Parties

lb88 never sells your personal information or shares it unnecessarily with third parties. However, limited information may be shared in the following cases:

4.1 Service Provider Partners

Only relevant and minimal information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank), game software providers, and technical infrastructure management. All such partners operate under confidentiality agreements.

4.2 Legal Obligations

Information may be provided in compliance with applicable law in response to a court order or a valid request from a competent authority.

4.3 Fraud Prevention

Relevant information may be shared with security agencies or partner organizations to prevent fraud, money laundering, or other illegal activity.

Important: lb88 never sells your information to advertisers or data brokers.

5 Cookie Policy

Cookies are used on the lb88 website. Cookies are small text files stored in your browser that help improve the quality of the service.

5.1 Types of Cookies We Use

Essential Cookies: To maintain login sessions and ensure security — the service cannot function properly without these.
Functional Cookies: To remember your preferences and settings.
Analytics Cookies: To analyze site usage patterns and improve the experience.

You can control or disable cookies through your browser settings, though some parts of the service may not function properly as a result.

6 Your Rights

As an account holder at lb88, you have the following rights:

Right to Access: You can request to know what information we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be fully possible if legal obligations exist.
Right to Object to Processing: You can object to your information being used for specific purposes.
Data Portability: You can request to receive your information in a commonly used format.
Right to Withdraw Consent: You can stop any processing that is based on your consent at any time.

To exercise these rights, email [email protected] or contact us via live chat. We provide support in Bengali and English 24/7.

7 Privacy of Minors

lb88 is a platform for those aged 21 and above only. We do not knowingly collect any information from minors. If it comes to our attention that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify us at [email protected].

8 International Data Transfers

In some cases, your information may be processed on servers outside Bangladesh in order to provide our services. In such cases we ensure that:

Appropriate safeguards are maintained during data transfers.
The receiving party follows equivalent privacy protection standards.
Transfers occur only to the minimum extent necessary to provide the service.

9 Policy Changes and Updates

lb88 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will post a notice on the website and registered users may be informed by email. Continued use of the service after changes have been made will be considered acceptance of the updated Policy.

A history of Policy changes is kept on the website so you can view previous versions.

10 Links to Other Websites

The lb88 website may occasionally contain references to third-party services (such as payment gateways). These external services have their own privacy policies and lb88 is not responsible for them. We encourage you to read the policies of any third-party service before using it.

Have a privacy question?

[email protected]